As a restaurant owner, we know that you have a lot on your plate – pun intended. Juggling employees, suppliers, customers, menus, floor plans and a million other day to day things doesn’t leave much room for anything else. However, owners needs to have 360 degree knowledge about every component that plays a role in their business, and the same goes for processing transactions with cards.
Knowing your credit card processor and the services they offer in and out will ensure you are getting the most out of each transaction. Be proactive is safeguarding your restaurant’s future by equipping yourself with these three need to know facts about processing card transactions.
24/7 Support is a Necessity
Cash is becoming less and less common in today’s digital society. With so many people actively using debit, credit and gift cards to make purchases, it is imperative that you have support if and when your system has a problem. Any delays in processing payments can be a real hinder to your business –be sure you are using a processor who is available with tech support to help you get back on track at all times.
Monitor Transactions in Real-Time Prevents Fraud
Monitoring your customers’ transactions in real time is a successful way to prevent, or at least greatly reduce, fraud. Thieves are constantly scheming to find new ways to steal money from restaurants. Prevent theft by choosing a payment processor with the tools to watch and analyze all of your transactions, right when they are occurring. This gives employees and restaurant owners the ability to quickly respond to and deal with any activity that might be considered fraudulent.
POS System Needs to be Flexible
Restaurant owners don’t want to pigeonhole their patrons into paying a certain way because it is an easy way to lose business. Offering multiple options for processing a transaction increases your customer base which is why you need a POS system that is flexible. Go with a system that can offer mobile or tablet payment options to make the transition to new technologies, like EMV, much smoother. A flexible system will make operating in the long-run much more successful because your restaurant stays ahead of the game by adopting these new payment options first.
Regulated Payment Systems is able to assist every restaurant owner, no matter the size of their business, with payment processing. We can meet all of your needs for every transaction. Give us a call today at (800) 471-6100.